Access BDD Thyssenkrupp Flow X Stairlift Prime Stairlifts

Servicing And aftercare

Are you already a Prime Stairlifts customer?

Prime stairlifts, new and reconditioned are provided with services and a warranty but we are always here to help if you have any questions or concerns.

Service and Repairs

We always have an engineer on reach distance from you and available 24 hours a day and 7 days a week in an unlikely trouble event with your stairlift there will be help with someone at the end of the phone.

Troubleshoot Your Stairlift

In the unlikely event that you experience a problem with your stairlift, these troubleshooting tips may help you resolve the issue straight away without the need to wait for an engineer.


We offer comprehensive warranties with all new and reconditioned stairlifts products.

  • 24/7 cover
  • Labour included
  • Parts included

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